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Have Questions?

We’ve got you! Here you’ll find answers about appointments, payments, cancellations, and more.

 

Can’t find what you’re looking for?
Just reach out, we’re happy to help.

Frequently Asked Questions

Appointments

The standard meeting time for therapy is 60 minutes. It is up to you, however, to determine the length of your sessions. Our therapists are happy to help you decide a session length that best fits your needs.

Insurance

We understand that insurance benefits can be confusing, and we are happy to answer any questions you may have regarding insurance. If you choose to use insurance, we are currently an in-network provider with the following:

Aetna

Blue Cross Blue Shield

Cigna

HealthPartners

Medica

Medicaid/Medical Assistance

Mayo/Medica

Optum

PreferredOne

Tricare

Ucare

United Behavioral Health

United Healthcare

 

Please know that your insurance company may not cover the entire session fee, and you are responsible for any co-payments, deductible amounts, and any costs not covered by your insurance plan.

Good Faith Estimate

Under the No Surprises Act (H.R. 133), healthcare providers must give clients who do not have insurance (or are not using insurance) an estimate of expected costs.

 

This Good Faith Estimate shows costs reasonably expected for your care. You have the right to receive a Good Faith Estimate for any non-emergency services, including related costs like tests, prescription drugs, equipment, and hospital fees.

If a bill exceeds your estimate by $400 or more, you can dispute it.

 

Providers must give the Good Faith Estimate within the following timeframes:

  • If scheduled ≥3 business days before appointment: within 1 business day

  • If scheduled ≥10 business days before appointment: within 3 business days

  • If requested without scheduling: within 3 business days

Cancellations

The time you agree to meet with your therapist is set aside just for you. If you have to cancel for any reason (except for a true unforeseen emergency), a 48-hour notice by phone, email, or portal is required to avoid being charged a flat rate of $75 for your missed appointment.

Rates billed to insurance:

Diagnostic Evaluation CPT code (90791): $275

Individual Psychotherapy CPT code (90837): $200

Couples/Family Psychotherapy CPT code (90846, 90847): $200

Group Psychotherapy CPT code (90853): $100

 

Be aware the rate billed by Flourish is different from the contract rate. Your session fee will vary based on the contracted rate between your insurance company and Flourish.

Paying for Therapy

The cost of services will vary depending on the type of service provided. Prior to your first appointment, you may schedule a meeting with our Practice Administrator to review Flourish Counseling Center's billing policies and answer any questions you may have. This conversation is also an opportunity for you to discuss personalized billing arrangements.

 

Flourish offers both insurance and self-pay options to help you get the care you need. Flourish requires a credit card on file for all charges not covered by insurance. The amount owed is charged 7 days after invoicing.

 

If you need to make other payment arrangements, contact our practice administrator by phone at

507-993-7731

Self-Pay

Examples of contracted rates for a 60-minute Individual Psychotherapy (90837) as of 12/30/2022:

BCBS: $135.31

Medica: $109.59

Mayo-Medica: $108.75

United Health Care: $109.59

Aetna: $165

Preferred One: $144.23

Optum: $109.59

Cigna: $165

UCare: $109.51

Health Partners: $132.21

Please note these rate change yearly. For current rates please contact your insurance 

HSA and FSA

HSA and FSA can cover mental health services. Flourish is happy to provide a statement for reimbursement.

Self-pay is another way to pay for mental health services. Insurance requires a diagnosis, access to your records, and specific regulations that may not meet your individual needs.

 

Self-pay removes focus from the billable service and allows for greater flexibility to incorporate various care approaches at your request

Self-Pay Rate:

Diagnostic Assessment: $225

60-minute session: $155

Group session: $85

Informed Consent

Click here to read the entire Informed Consent for Therapy, Programs, and Practice Policies

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